Terms and Conditions

This Agreement sets out the terms and conditions of your use of the Little Tiger Gifts website located at www.littletigergifts.co.uk (“the Website”) and services provided by Little Tiger Gifts.

Agreement

The use of the Website constitutes your acceptance, without modification, to the terms, conditions and disclaimers contained in this Agreement. If you do not accept these Terms and Conditions you should not use any of the documents or information contained herein and you should leave the Website immediately.

Disclaimer

The information and documents available on the Website are provided on an “as is” basis without any representations or endorsements made and without any warranty of any kind whether express or implied, including but not limited to implied warranties of fitness for purpose, merchantability and accuracy.
Nothing contained in the Website is intended to constitute advice of any sort, whether legal or otherwise and the basis on which you acquire or make use of any information or document is that the information or document is suitable for use by you in conjunction with proper advice as to its application and adaptation for your particular requirements. We will not have any liability to you at all if you use any information or document without obtaining appropriate legal advice nor will we have any responsibility at all for any alterations made to the document after you have received it.
By using the Website you agree that in no circumstance shall Little Tiger Gifts be liable for any indirect, incidental, special or consequential damages, including, but not limited to, loss of business or profits or any other financial loss, arising out of or in any way connected with the use of the Website or the documents, under any law or on any basis whatsoever whether contractual or otherwise, except in relation to death or personal injury for which no limit shall apply.

Age Restrictions

Persons under the age of 18 should use this Website only under the supervision of an Adult. Payment Information must be provided by or with the permission of an Adult.

Hyperlinks

Certain (hypertext) links will lead you to websites that are not under the control of Little Tiger Gifts. When you activate any of these links, you will leave the Little Tiger Gifts website and Little Tiger Gifts has no control over and will accept no responsibility or liability in respect of the material on any such other website. By allowing links with third party websites Little Tiger Gifts does not intend to solicit business or offer any security to any person in any country, directly or indirectly.

Goods and Availability

Whilst every effort has been made to ensure that all graphical representations and descriptions of Goods available from Little Tiger Gifts correspond to the actual Goods, Little Tiger Gifts is not responsible for any variations from these descriptions.  This does not exclude our liability for mistakes due to negligence on our part and refers only to variations of the correct Goods, not different Goods altogether.

Where appropriate, you may be required to select the required [size] [model] [colour] [number] [other features] of the Goods that you are purchasing.

Little Tiger Gifts does not represent or warrant that such Goods will be available.  Stock indications are provided on the Website however these may not take into account sales that have taken place during your visit to the web site.

All pricing information on the Website is correct at the time of going online.  Little Tiger Gifts reserves the right to change prices and alter or remove any special offers from time to time and as necessary.

Returns

Little Tiger Gifts wants you to be satisfied with every single purchase. If you are not satisfied with your item we will gladly offer a refund or exchange your product.

Cancelling your order

Under the Consumer Contracts Regulations 2014, you have a statutory right to cancel your order and receive a full refund on all products purchased.

To cancel, please email us at hello@littletigergifts.co.uk, call 01473 212252 or write to us (see below for address details), quoting your order number. You can cancel any time from placing your order up to the end of a period of fourteen calendar days from the day you receive your item(s).

Please do not return products for a refund if you haven’t cancelled the order within 14 calendar of receiving the items as the refund will not be processed.

Please note if the procedure above is not followed items will be ineligible for a refund.

Return Postage

We do not cover the costs of return postage unless the item(s) are faulty. Items must be returned to the Return Address below within 14 days of cancellation.

If you paid for 1st class, express, courier or next day delivery when ordering, you will only be refunded the basic delivery charge.

In the event of any items being returned, should your order value then fall below our qualifying value for free delivery, we reserve the right to deduct £3.95 for shipping from your refund.

Returned item condition

We take great care in ensuring the items you purchase are packaged well to avoid any damage to the item or the box containing the item.  You must take reasonable care of the item(s) and we would politely request that items are returned to us unused and in the original packaging.  A deduction can be made if the value of the goods has been reduced as a result of you handling the goods more than was necessary, or if the goods or packaging is damaged.

Exchanges

If you wish to exchange a non faulty item we request that you first inform us of the return, order the replacement item from the website and then return the original item back to us for a refund.

Special orders

We regret that we are unable to offer refunds on any items that we may have ordered on an individual basis for you.

Faulty items

If you are unfortunate enough to have received faulty item(s) please notify us asap by email at hello@littletigergifts, by calling 01473 212252 or by writing to us (see below for address details) and we will offer a replacement or full refund.

Return Address:
Little Tiger Gifts
35 Christchurch Street
Ipswich
Suffolk
IP4 2DF

Returns Postage

Little Tiger Gifts cannot be held responsible for any items lost or damaged in the post when returning items, so would recommend you obtain Proof of Postage or send them by registered or recorded delivery.  Please include your name, address and order number when returning items.

International Postage

For customers ordering outside of the UK please ensure you check whether local Customs, Excise duty and\or tax is payable on the goods you are ordering.  Customs & Excise duty varies from country to country and may or may not be applicable.  It is your responsibility to be aware of any duties that might be applicable and to pay such duties.

Paws10 Coupon code

The use of this code entitles customers to receive 10% off their first order, unfortunately the code cannot be used in conjunction with any other offer or code.

Trademarks

All trademarks remain the property of their respective owners.

Alteration of Terms and Conditions

We reserve the right to alter the Terms and Conditions from time to time.

Ownership of Web Site

This Web Site belongs to Amanda Jones trading as Little Tiger Gifts, 35 Christchurch Street, Ipswich, Suffolk, IP4 2DF.

Complaints

For complaints about our service please contact us at hello@littletigergifts.co.uk

Privacy Policy

Our Privacy Policy can be viewed at the following location – https://www.littletigergifts.co.uk/privacy-policy/